*Well if the worst thing this monk had to say to the United Airlines customer service rep that made him lose his cool is, “You have not been helpful,” it’s doubtful his pass to the great beyond has expired. But anytime you piss off a monk – someone who belongs to a group of people who have mastered the art of serenity and peace – well, that’s pretty awful on your part.
But nevertheless, the customer service department at United Airlines takes the cake on this one.
Brother Noah of the Monastery of Christ in the Desert in New Mexico says he was unable to remain serene when he dealt with United Airlines on the phone, the New York Times reported.
“I said to her something like: ‘Thank you for speaking. God bless you. I will pray for you. But you have not been helpful.’”
And if you agree with David Segal, author of “The Haggler” column, and this writer, who feels what he had to say wasn’t so bad, Brother Noah adds that he knows the tone of his voice “manifested anger.”
So what was it exactly that got this monk so mad?
Article continues at EURThisNthat.