*Do you have a hard time reaching a real person at a huge retailer like Amazon when you want to get a question answered, but find you are automatically redirected to their FAQ page?
Well, we certainly know how to get a direct response from them now: Write an article!
The New York Times wrote a scathing article about the retail giant and now its Founder and CEO, Jeff Bezos, is answering to it directly.
After reading the article, which accuses Amazon of not being compassionate to its employees suffering from health and family issues, Bezos said his company would not tolerate the “shockingly callous management practices” that were described in the article over the weekend; adding that he did not recognize the workplace portrayed in the article and urged any employees who knew of “stories like those reported” to contact him directly.
He even supplied his personal Email address. This guy means business!
“Even if it’s rare or isolated, our tolerance for any such lack of empathy needs to be zero,” Bezos said in an email circulated to all the retailer’s employees.
Read more at EURThisNthat.
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