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*We should always remember to make “please” and “thank you” a daily part of our vocabulary. But two other small but powerful words belong there, to “I’m sorry.” Nothing seems to heal a hurting wound than the sound of a sincere apology. Notice that I did say “sincere.”
When we inadvertently hurt someone or does something as simple as bump into someone, “I’m sorry” is the correct thing to say. This is what being polite means. Apologies show that you can take responsibility for your actions. Little offenses stay little when they are acknowledged and apologized for. When nothing is said, they could ruin a great friendship.
At times an apology needs to be written. You don’t need to apologize for small offenses if you had a chance to apologize verbally. But if you have done something really hurtful, a short note of apology should follow immediately.
When we apologize to others, we are not only taking responsibility for our actions, but we are also validating the pain we caused to that person. Validation is the greatest gift you can offer a person you have offended. They merely want to know that you acknowledged your wrong doing and that you recognized the pain that you inflicted upon them. They want to see your sincere remorse for your actions. This is true validation.
So the next time you offend someone, follow immediately with a sincere apology. Don’t take for granted that people already know that you are sorry. Say it and write it if needed. Remember, “People are like diamonds, they sparkle once they are polished.”
Angela Carr Patterson is an etiquette consultant, producer of The National Faces Going Places Showcase and owner of Oasis Promotions, a model/talent consultant company. A popular speaker for events and conferences, Angela travels the country conducting her Etiquette Workshops and searching for aspiring artists and entertainers to perform in her annual showcases.
Visit: www.oasispromotions.net
Email: Angelapatterson@oasispromotions.net